SHIPPING POLICY

Within Singapore only:

Free shipping for Self Collection (Store Pickup) by appointment only.

Free shipping when order amount is above or equal to S$80. Otherwise, a flat shipping rate at S$20 will be applied per charge within Singapore main island.

Surcharge of $20 for delivery to Sentosa, Changi Airports, Cargo Complex, Alps Avenue, Military Camps, PSA compound, Woodlands & Tuas Checkpoints, Jurong port and Jurong Island.

No delivery to island outside Singapore.

Please ensure delivery address details are entered correctly, once goods have been dispatched from our warehouse we are not responsible for incorrect address delivery. Incorrect or insufficient delivery address will incur a re-delivery fee.

For IN-STOCK products, kindly allow 2-4 working days for your items to be shipped to you.

RETURN POLICY

You may return your order if you have ordered the wrong item in your package with proof of purchase (Original Invoice).

The goods must be in new condition and returned in the original, unopened packaging.

The product must be returned for exchange within 7 working days.

The shipping cost is non-refundable

Buyer can return the products to below address:

623 Aljunied Road 04-05 Aljunied Industrial Complex Singapore 389835

If you receive defective product, please email to us within 14 days of purchase providing the photos of the product purchase, sample of defective print out (for toner cartridges).

We will do one to one exchange with free shipping.